Adobe creative suite not uninstalling

This happens with photoshop, muse. I am able to uninstall and reinstall some non adobe software. So now, I have no idea what to do. The maximum file size is 47 MB. Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.

Use any additional information that appears below the error message to search for a solution in the Adobe Knowledgebase. Paste the error text into the Search The Knowledgebase field and click Search. Note: Omit file paths and registry keys from the search string. Run the Adobe Support Advisor. You can leave the Uninstallation Status window open while you run the advisor.

Identify errors in the installation logs. The Adobe Creative Suite 5 installer records all errors and actions in two log files. You can use the logs to search for solutions in the Adobe Knowledgebase. Perform general troubleshooting steps. If you ran the Adobe Support Advisor and uploaded your support package, Adobe Support can use the ASA token number to quickly access your error information.

Sign in to your account. Sign in. You may be prompted to allow the uninstaller to proceed. The installer prompts you to confirm that you want to uninstall the Creative Cloud desktop app. Review the message and select Uninstall. The uninstaller removes the app from your computer and displays a confirmation message. Select Close. Download and install the Creative Cloud desktop app. Double-click the installer file Creative Cloud Uninstaller.

Depending upon your security settings, you may receive a warning to open the uninstaller from the mounted DMG file. Select Open to continue. You can pick the executable from any machine which has the latest Creative Cloud desktop app installed. The executable is located at:. Create a program and use the Creative Cloud Uninstaller. Run this program from distribution point on all the client machines where you want to uninstall the Creative Cloud desktop app.

The Creative Cloud desktop app can only be uninstalled if all Creative Cloud apps such as Photoshop, Illustrator, and Premiere Pro have already been uninstalled from the system. Legal Notices Online Privacy Policy.